No Name Studio

Terms and Conditions

Effective Date: 26 July 2026

These Terms and Conditions (“Terms”) govern the provision of services by No Name Studio (“we”, “our”, or “us”) to our clients (“you” or “your”).

By accepting a quotation, making payment, or using our services, you agree to be bound by these Terms.

1. Introduction

No Name Studio is a South African web design and hosting agency providing custom website design, development, hosting, and maintenance services to businesses and individuals throughout South Africa.

These Terms apply to all quotations, projects, hosting services, maintenance services, and any related work provided by No Name Studio.

2. Our Services

We provide services including, but not limited to:

  • Custom website design
  • Website development
  • Website hosting
  • Website maintenance
  • Technical support related to websites we have built
  • Website updates by agreement

All website projects are custom quoted based on the scope and requirements of each project.

3. Quotations and Acceptance

3.1 All quotations are provided in writing.

3.2 A quotation is valid for the period stated on the quotation unless otherwise specified.

3.3 Work will only commence once:

  • the quotation has been accepted in writing; and
  • the required deposit has been received.

3.4 Any additional work requested outside the agreed project scope may require a revised quotation or additional charges.

4. Pricing and Payment

4.1 Website Projects

Website design and development projects are individually quoted.

A 50% non-refundable deposit is required before work begins.

The remaining 50% balance must be paid before:

  • the completed website is handed over; or
  • the website is published or made live,

whichever occurs first.

4.2 Hosting and Maintenance

  • Hosting and maintenance services are available only for websites built by No Name Studio.

    The monthly fee is R250 per month.

    Hosting includes:

    • Website hosting
    • Server management
    • Security monitoring
    • Plugin updates
    • Theme updates
    • Basic technical maintenance

    Hosting is provided on a month-to-month basis unless otherwise agreed in writing.

4.3 Payment Methods

  • Payments may be made via:

    • PayFast
    • Electronic Funds Transfer (EFT)

    or any other payment method agreed upon in writing.

4.4 Late Payments

  • If payment remains outstanding for more than 7 days after the due date, No Name Studio may:

    • pause work on the project;
    • suspend further development;
    • delay scheduled delivery dates; or
    • suspend hosting or maintenance services where appropriate after providing reasonable notice.

    Work will resume once all outstanding amounts have been paid.

5. Project Process

Website projects are completed according to the agreed scope and timeline.

Estimated completion dates are based on the assumption that the client provides all required content, approvals, and feedback within the agreed timeframes.

Any significant changes to the project scope may result in revised pricing and adjusted delivery dates.

6. Client Responsibilities

To enable timely completion of your project, you agree to:

  • provide all requested content and information;
  • review work submitted for approval;
  • provide clear and timely feedback;
  • ensure that all supplied information is accurate.

Clients are expected to provide all required content and initial feedback within 14 days of paying the project deposit.

If required content or feedback has not been provided within 21 days of the deposit being paid, the remaining project balance will become due, regardless of whether the website has been completed.

Where a project remains inactive for more than 45 days due to client delays, No Name Studio may charge a monthly continuation fee equal to 10% of the total quoted project value until the project resumes or is cancelled.

No Name Studio is not responsible for delays caused by incomplete information, delayed feedback, or failure to provide required project materials.

7. Client Content

The client is solely responsible for ensuring that they own, or have the legal right to use, all materials supplied for the website, including but not limited to:

  • Logos
  • Images
  • Videos
  • Written content
  • Brand assets
  • Documents
  • Fonts
  • Trademarks

The client agrees to indemnify No Name Studio against any claims arising from materials supplied by the client that infringe the rights of another person or organisation.

8. Intellectual Property

Until all outstanding invoices have been paid in full:

  • all website designs;
  • source code;
  • graphics;
  • layouts;
  • development work; and
  • other project deliverables

remain the property of No Name Studio.

Upon receipt of full payment, ownership of the completed website and its custom assets transfers to the client, except where third-party software, plugins, themes, fonts, stock media, or licensed materials remain subject to their respective licence terms.

No Name Studio retains ownership of any pre-existing tools, frameworks, templates, methodologies, and reusable code developed independently of the client’s project.

9. Portfolio Rights

Unless the client requests otherwise in writing before the project is published, No Name Studio may display completed work in:

  • our portfolio;
  • our website;
  • social media;
  • marketing materials; and
  • case studies.

Confidential business information will not be disclosed without permission.

10. Hosting Services

While we make reasonable efforts to provide reliable hosting services, uptime depends on third-party infrastructure outside our direct control.

Hosting services include routine maintenance, security monitoring, software updates, and general server administration.

Clients remain responsible for maintaining copies of their own website content and business-critical data where reasonably possible.

11. Third-Party Services

Our services may rely on third-party providers, including but not limited to:

  • HostAfrica
  • PayFast
  • Domain registrars
  • Email delivery providers
  • Content delivery services
  • Analytics providers
  • Security services

No Name Studio is not responsible for interruptions, outages, delays, pricing changes, policy changes, or service failures caused by these third-party providers.

12. Suspension and Termination

We may suspend or terminate services where:

  • invoices remain unpaid;
  • these Terms are materially breached;
  • services are used for unlawful purposes;
  • continued provision of services would expose No Name Studio or other clients to security, legal, or operational risks.

Where practical, reasonable notice will be provided before suspension.

13. Warranties

We will provide our services with reasonable care, skill, and professional diligence.

Except where required by law, all services are provided without guarantees that:

  • a website will always operate without interruption;
  • software will always be free from bugs;
  • third-party integrations will remain available indefinitely; or
  • search engine rankings or business outcomes will be achieved.

14. Limitation of Liability

To the maximum extent permitted by South African law:

  • No Name Studio is not liable for failures or interruptions caused by third-party providers, including hosting providers, payment gateways, email providers, domain registrars, internet service providers, or external software services.
  • We are not liable for indirect, consequential, incidental, special, or economic loss, including loss of profits, business opportunities, revenue, goodwill, or data arising from the use of, or inability to use, the website or related services.
  • Our total liability for any claim relating to a specific service will not exceed the amount paid by the client for that specific service.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by the Consumer Protection Act, the Electronic Communications and Transactions Act, or any other applicable South African law.

15. Cancellation

Cancellation of website projects and hosting services is governed by our separate Cancellation and Refund Policy, which forms part of these Terms.

16. Privacy

Our collection and processing of personal information is governed by our Privacy Policy, which complies with the Protection of Personal Information Act, 2013 (POPIA).

17. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any dispute arising from these Terms or our services shall be subject to the jurisdiction of the South African courts.

18. Dispute Resolution

If you have any concern regarding our services, we encourage you to contact us first so that we can attempt to resolve the matter promptly and fairly.

Please direct all enquiries to:

hello@nonamestudio.co.za

Both parties agree to make reasonable efforts to resolve any dispute in good faith before commencing formal legal proceedings, where appropriate.

19. Compliance with South African Law

These Terms are intended to comply with all applicable South African legislation, including:

  • the Consumer Protection Act, 2008 (CPA);
  • the Electronic Communications and Transactions Act, 2002 (ECTA);
  • the Protection of Personal Information Act, 2013 (POPIA); and
  • any other applicable legislation.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

20. Changes to These Terms

No Name Studio may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations.

The latest version will always be published on our website with the updated effective date.

Continued use of our services after updated Terms are published constitutes acceptance of the revised Terms.