No Name Studio

Privacy Policy

Effective Date: 26 July 2026

No Name Studio (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under the Protection of Personal Information Act, 2013 (POPIA).

By using our website or engaging our services, you agree to the practices described in this Privacy Policy.

1. Introduction

No Name Studio is a South African web design and hosting agency that creates custom websites for businesses and individuals throughout South Africa.

In addition to website design and development, we offer optional website hosting and maintenance services for websites built by No Name Studio at a monthly fee of R250 per month. All website design projects are custom quoted based on each client’s individual requirements.

We are committed to collecting and processing personal information lawfully, transparently, and only for legitimate business purposes.

2. What Information We Collect

Depending on how you interact with us, we may collect the following information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Business information relevant to your project

2.2 Project Information

During the course of a website project, you may provide:

  • Logos
  • Images
  • Written website content
  • Brand guidelines
  • Marketing materials
  • Documents
  • Domain information
  • Any other assets required to complete your website

2.3 Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General website usage statistics

3. How We Collect Your Information

We collect information in several ways, including:

  • When you complete a contact or enquiry form
  • When you request a quotation
  • When you communicate with us by email or telephone
  • When you become a client
  • When you provide content for your website project
  • Through cookies and website analytics tools
  • Through spam protection technologies used on our website

4. Why We Collect Your Information

We collect personal information only where necessary to operate our business and deliver our services.

This includes:

  • Preparing quotations
  • Responding to enquiries
  • Designing and developing websites
  • Hosting and maintaining client websites
  • Delivering customer support
  • Sending invoices and service-related communications
  • Improving our website and services
  • Protecting our website against spam and abuse
  • Meeting legal and regulatory obligations

We do not use your information for unrelated purposes without your consent.

5. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

To provide our services, we use trusted third-party providers that may process limited personal information on our behalf.

These include:

Google Analytics / Google Site Kit

Used to understand website traffic, visitor behaviour, and improve our website.

Google reCAPTCHA

Used to protect our forms from spam, bots, and malicious activity.

PayFast

Used to process payments securely.

No Name Studio does not store your credit card or payment details. All payment information is processed directly by PayFast using their secure systems.

HostAfrica

Our website and client websites are hosted using HostAfrica’s reseller hosting infrastructure. Website files, databases, and related content are stored on these servers.

WPForms

Used to collect contact form submissions and project enquiries submitted through our website.

Brevo (SMTP)

Used to send transactional emails such as enquiry confirmations, project communications, invoices, and other service-related messages.

These providers process information only as necessary to deliver their respective services.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Measure website traffic
  • Understand visitor behaviour
  • Improve website performance
  • Protect forms from spam

Most web browsers allow you to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

7. Payments

Payments for our services are processed securely through PayFast.

No Name Studio never receives or stores:

  • Credit card numbers
  • Debit card numbers
  • Banking PINs
  • CVV numbers
  • Banking login credentials

Payment information is handled entirely by PayFast in accordance with their own privacy and security standards.

8. Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations.

Generally:

  • Enquiry information is retained while responding to your enquiry and preparing quotations.
  • Client project information is retained for the duration of the website project.
  • Website content, files, databases, and related assets are retained while you remain a hosting or maintenance client of No Name Studio.
  • Certain accounting and legal records may be retained where required by South African law.

You may request deletion of your personal information where legally permissible.

9. Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect all information, no method of transmitting or storing data over the internet can be guaranteed to be completely secure.

10. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where applicable.
  • Object to certain processing of your personal information.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Regulator of South Africa if you believe your information has been processed unlawfully.

To exercise any of these rights, please contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights under POPIA, please contact us:

No Name Studio

Email: privacy@nonamestudio.co.za

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The latest version will always be published on our website with the updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.